ScaleiQ platform Privacy Policy

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At ScaleiQ, we understand that your data is your most valuable asset.  We're committed to protecting your privacy and ensuring complete  transparency in how we handle your information.

• Business Information: Company details, contact information, and usage data necessary to provide our AI services
• Technical Data: System performance metrics and interaction logs to optimize your experience
• Processing Data: Information you choose to process through our AI platform remains under your control

• Enterprise-Grade Security: Industry-leading encryption for data at rest and in transit
• Access Controls: Strict authentication and authorization protocols
• Isolated Processing: Your data is processed in secure, isolated environments
• Compliance Standards: Adherence to SOC 2, GDPR, and relevant industry regulations

• Full Ownership: You retain complete ownership of all data processed through ScaleiQ
• Data Portability: Export your data anytime in standard formats
• Deletion Rights: Request complete data removal at any time
• Transparency: Real-time visibility into how your data is being processed

• We never sell your data
• We don't use your data to train models without explicit permission
• We only access your data when necessary for support (with your consent)
• We maintain complete audit trails for compliance

• Active data: Retained while you maintain an active account
• Backup data: Kept for 30 days after deletion for recovery purposes
• Logs: System logs retained for 90 days for security and performance monitoring

For privacy inquiries or to exercise your data rights, contact our Data Protection Officer at: privacy@scaleiqai.com

Attn: ScaleiQ AI Platform.

For other inquires: legal@scaleiqai.com

Last updated: 12/2025